We are committed to protecting your privacy. This Privacy Policy explains how we collect and use your information when you visit our website and office. We may collect the following types of information:
- Personal Information: Name, email address, home address, phone numbers, and any other information you provide us.
- Pet Information: Details about your pets, including their names, ages, medical history, and vaccination records.
- Usage Data: Information about how you use our website, pages visited, and time spent on our site.
- Communications: Records of your communications with us, including appointment requests and inquiries.
We use the information we collect for various purposes, including:
- To provide veterinary care and services for your pets.
- To communicate with you regarding appointments, treatment plans, and follow-up care.
- To process payments and manage billing.
- To improve our services and website experience.
We do not sell or rent your personal information to third parties. Mobile information will not be disclosed to third parties or affiliates for marketing or promotional purposes. These categories do not include data related to text messaging originator opt-in and consent; this information will remain confidential and will not be shared with any third parties.
We may share your information in the following circumstances:
- With our veterinary staff and service providers involved in your pet’s care.
- To comply with legal obligations or respond to legal requests.
- In connection with the transfer of our business.
We take reasonable measures to protect your personal and pet information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
You have the right to:
- Access the personal information we hold about you and your pets.
- Opt out of receiving communications from us. (If you would like to stop receiving future communications through text message, you can opt out at any time by sending text message with the word 'STOP')